1. Information We Collect

Personal Information: When you place an order, register, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.

Non-Personal Information: We may also collect non-identifiable information such as your IP address, browser type, device information, and site usage patterns to improve user experience and enhance site functionality.

2. How We Use Your Information

Scentilla Fragrance uses the information we collect for the following purposes:

• Order Processing: To fulfill and manage your orders, process payments, and provide customer support.
• Personalization: To offer a customized shopping experience by suggesting products and promotions that match your preferences.
• Communication: To send you updates about your orders, new product launches, exclusive offers, and important notices.
• Site Improvement: To analyze trends, track site usage, and make enhancements to improve user experience and security.

3. Information Sharing and Disclosure

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data with trusted partners, such as payment processors and shipping companies, only to the extent necessary to complete your transactions.

We may also disclose your information if required by law or to protect our rights, comply with a legal process, or ensure the safety of our users.

4. Data Security

We take data protection seriously and implement industry-standard security measures to safeguard your personal information. However, no data transmission over the internet can be guaranteed to be completely secure. While we strive to protect your data, we cannot ensure or warrant its security during transmission.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to personalize your experience and gather analytics data. Cookies help us understand how you interact with our site, allowing us to improve its functionality and optimize content. You can control cookies through your browser settings, but please note that disabling them may affect your browsing experience.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information stored by us. To request updates or changes, please contact us through the provided contact information. We may take reasonable steps to verify your identity before processing any requests to protect your privacy.

7. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting an updated policy on this page. We encourage you to review this policy periodically to stay informed of how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Email: support@scentillafragrance.com